Back to overview
Degraded

Message delivery delays

Jun 27 at 03:30pm UTC
Affected services
Send message

Resolved
Jun 27 at 07:45pm UTC

We can confirm that this issue was resolved around 1:10pm ET, and the queues have been cleared. Any impacted messages should now be delivered.

Updated
Jun 27 at 05:10pm UTC

The issue appears to be resolved, waiting for confirmation now.

Created
Jun 27 at 03:30pm UTC

Outbound SMS/MMS messages are experiencing delivery delays for some customers (stuck in SENT status). This issue appears to be related to network maintenance being conducted by our SMS carrier partner. They are working urgently to fix the issue. We’ll share another update shortly.