Incidents | Sendo Incidents reported on status page for Sendo https://status.sendo.dev/ https://d1lppblt9t2x15.cloudfront.net/logos/37ad8a0509fd65edc9b7c8cbe5a255fb.jpeg Incidents | Sendo https://status.sendo.dev/ en Send message went down https://status.sendo.dev/ Fri, 17 Oct 2025 20:40:33 +0000 https://status.sendo.dev/#a732a5b898a41dc05bebeaaa28088634b5e59ca1c54365f1ff561ce4504894ab Send message went down Send message recovered https://status.sendo.dev/ Tue, 14 Oct 2025 21:03:23 +0000 https://status.sendo.dev/#d2f03df2bf3bc7435c1a0ea9c479fdd053017e7878f98a5c414ccac12c6176d5 Send message recovered Send message went down https://status.sendo.dev/ Tue, 14 Oct 2025 20:59:08 +0000 https://status.sendo.dev/#d2f03df2bf3bc7435c1a0ea9c479fdd053017e7878f98a5c414ccac12c6176d5 Send message went down Degraded dashboard performance https://status.sendo.dev/incident/553249 Mon, 28 Apr 2025 16:54:00 -0000 https://status.sendo.dev/incident/553249#2a0e97e7dd16b0906af5ee1384a221939362565a881044fd871b0ce609ff512e This issue appears to be resolved. We will continue monitoring. Degraded dashboard performance https://status.sendo.dev/incident/553249 Mon, 28 Apr 2025 16:25:00 -0000 https://status.sendo.dev/incident/553249#e73d141f933bf0f35a9d70cbe7f7ce0475557de7f328d5c9dfff6cbca710ab7b We are currently experiencing prolonged load times for the Messages page on the dashboard. We are investigating the issue and hope to have a fix shortly. Delays with delivery reports https://status.sendo.dev/incident/449466 Fri, 08 Nov 2024 20:40:00 -0000 https://status.sendo.dev/incident/449466#907e9f33a5a5e8806a04bc0335f834eaceb5c2d74fc821a6121a53ff077d5040 The delay affecting SMS delivery receipts to some carriers has been resolved. Delays with delivery reports https://status.sendo.dev/incident/449466 Thu, 07 Nov 2024 20:01:00 -0000 https://status.sendo.dev/incident/449466#b56399e59791d5dc4a1ecc5b266ea8aa4a423c6e134fe2009016997db163b206 It appears we have started seeing delays again with SMS delivery receipts to some carriers. Our partners are investigating and we should have an update soon. Delays with delivery reports https://status.sendo.dev/incident/449466 Thu, 31 Oct 2024 13:27:00 -0000 https://status.sendo.dev/incident/449466#c1080f9d51f13073cb960b2bcd2dbcf4f97e5912c83c98468f58c51d377289c5 This issue has been resolved. Delivery reports are being received and delivered to webhooks normally. Delays with delivery reports https://status.sendo.dev/incident/449466 Tue, 29 Oct 2024 18:56:00 -0000 https://status.sendo.dev/incident/449466#f81dfb566b1f9bc788f67cc1338fdf43035cffea40d1f998241cf058f9cead47 It appears that all delivery reports are being received now, but we are seeing consistent delays. Our carrier partners are continuing to investigate the issue and we should have an update soon. Delays with delivery reports https://status.sendo.dev/incident/449466 Mon, 28 Oct 2024 20:31:00 -0000 https://status.sendo.dev/incident/449466#beedcf8e5bf0380da3c72c8d39c5f1b31298c23b930a974da4e187e9e9f998c9 We are continuing to see inconsistent SMS delivery reports coming from a subset of US carriers. Our partners are still investigating this issue and we hope to have an update soon. Some outbound messages failing https://status.sendo.dev/incident/450178 Thu, 24 Oct 2024 22:07:00 -0000 https://status.sendo.dev/incident/450178#9e9c13a8650f4ca1b2fb9ac6db3d5eb27a40e26f9b9306a51dc05455d7308d36 We have received confirmation from our carrier partners that the partial outage is resolved. Some outbound messages failing https://status.sendo.dev/incident/450178 Thu, 24 Oct 2024 20:52:00 -0000 https://status.sendo.dev/incident/450178#850e9b9329a7882568841bc650188a973aac189d712886cbe588b2ab5a616add Our carrier partner is currently experiencing a partial outage that is causing some outbound messages to fail. This is being actively investigated and we expect to have an update soon. Delays with delivery reports https://status.sendo.dev/incident/449466 Wed, 23 Oct 2024 17:06:00 -0000 https://status.sendo.dev/incident/449466#beafffd3c73c464d576f4612a38a33e07b052ba1189bf760d8fe92f855f9a78c Many SMS messages are staying in SENT status and not being updated to DELIVERED. Our carrier partner is completing a maintenance project that has caused delays with delivery notifications, and they are investigating. This has not impacted the actual delivery of messages, only the status updates. Message delivery delays https://status.sendo.dev/incident/390316 Thu, 27 Jun 2024 19:45:00 -0000 https://status.sendo.dev/incident/390316#6b367efaa580e1805b947a42373f8e8cb9bc7a5ca3b9a057daa7944cc4383aea We can confirm that this issue was resolved around 1:10pm ET, and the queues have been cleared. Any impacted messages should now be delivered. Message delivery delays https://status.sendo.dev/incident/390316 Thu, 27 Jun 2024 17:10:00 -0000 https://status.sendo.dev/incident/390316#ac25bad8719169892f4fcafbf2f27fd24f5e945384b9b9e4e69e6295d2406fcc The issue appears to be resolved, waiting for confirmation now. Message delivery delays https://status.sendo.dev/incident/390316 Thu, 27 Jun 2024 15:30:00 -0000 https://status.sendo.dev/incident/390316#69a6d42f08c2e12507eb1c20ce4b2a15502e08888e860288bec7f5da99306254 Outbound SMS/MMS messages are experiencing delivery delays for some customers (stuck in SENT status). This issue appears to be related to network maintenance being conducted by our SMS carrier partner. They are working urgently to fix the issue. We’ll share another update shortly.